Account Manager - Victoria - £35-40k + com
Our client is the UK's largest out of home (OOH) experiential media provider, managing a network of over 3,000 retail, leisure and travel venues.
Their destinations provide the opportunity for brands, promoters & retailers to engage with receptive consumers in a buying frame of mind across a national network of retail, leisure and travel environments.
KEY RESPONSIBILITIES:
- Sell our service and our experiential media solutions to brands
- Manage key client relationships with allocated agencies on a daily basis
- Proactively seek out new business
- Pitch all formats to clients
- Respond to all client briefs within 24 hours, giving accurate, detailed and relevant information
- Make and attend 5 agency meetings per week
- Make and attend 1 client direct meeting per month
- Displaying knowledge of allocated client categories and evidence of targeting them
- Collate and keep accurate costing sheets for clients
- Update non-ex tracker daily and monitor GP on non exclusive venues
- Update the CRM system on a daily basis to monitor pipeline
- Work with the team to ensure all inbound enquiries are responded to in a timely manner
KEY ACCOUNTABILITIES:
- Need to have / develop an excellent knowledge of all of our venues and offerings.
- Ensure good ongoing working relations with venues and third parties
- Reporting of weekly pipeline to your line manager
- Reporting of venues pipeline on an individual basis for weekly reports sent to the venues
- Ensure that you are aware of progress to team target and actively contributing
towards it.
TECHNICAL PROFILE:
- Experience in experiential marketing is beneficial
- Experience of managing key client relationships
- Good written and verbal communication skills
- Ability to work under pressure and to tight deadlines
- Good negotiation skills
- Ability to self motivate and achieve personal and team targets
- Ability to work as part of a team and as individual
- Ability to resolve issues in a calm and professional manner
- Excellent attention to detail and ability to send accurate costs to client
- Good computer skills especially in relation to Excel.
KEY COMPETENCIES:
GOAL ORIENTATION – planning, action oriented
INTERPERSONAL SKILLS – communicator, awareness, negotiator
WORKING WITH OTHERS – team player, managing relationships, shares knowledge
CUSTOMER FOCUS – pro-active, quality
OBJECTIVE – problem solver, analytical, methodical