Research Director - Online Research Consultancy

London (Greater)
£60,000 - £65,000 + plus performance related bonus
24 Jul 2014
24 Aug 2014
Full Time
Contract Type

Research Director - Online Research Consultancy
£60,000 - £65,000 + plus performance related bonus

About us.

We do things differently. We focus on delivering insight that adds true value to global organisations.

Using a combination of our team’s experience and smart technology we build custom research programmes that enable our clients to utilise the insight we provide to make better decisions and implement improvement strategies that benefit their business.

Quality is one of our core values and that is reliant upon our highly experienced team who deliver innovative and customised research programmes.

Main purpose of the Research Director role:

Reporting to the Managing Director you will take a lead role in achieving our ambitious growth plans. The Research Director is responsible for client service, project planning, research resourcing, supporting Marketing and business development and research team development. Initially you will be heavily involved with existing clients and projects but looking at how to develop the research team in line with business growth.


(The accountability for resource i.e. people, budgets, systems, know how etc.)

> To build and manage the Research team, identifying training needs, appraisals and continuous development, career progression
> Ensure that the research team recognise the need for growth and for change and given sufficient opportunities to develop and succeed within the business
> To identify future resource needs within the Research Team and submit proposals with costs for consideration within the budget
> Provide a working environment which is rewarding and where people have a passion for the work they do
> Coach and mentor the research team to help realise their developmental potential and identify training needs where necessary

Research Director Required Skills, Expertise & Education:

> Extensive industry/sector experience
> In a role of management level or associate director
> Quantitative and qualitative research skills
> Broad level of experience gained within research i.e. Customer Satisfaction / Employee satisfaction/loyalty/customer panels/ communities
> Management skills; can manage a team of employees
> Delivering projects on time, to specification
> Excellent client management skills; client focused and experienced in dealing directly with clients on a daily basis including face-to-face.
> Have extensive experience of performing value-added Quantitative and Qualitative Research at a senior level
> Multi-industry experience (would be helpful)
> Be confident in business development and, be confident in recognising business opportunities with existing and new clients
> Writing proposals and negotiating re costs and contract agreements
> Commercial understanding


> Strong academic background
> Academic and practical experience with a wide array of research methodologies
> Excellent interpersonal skills
> Can do attitude and willing to go the extra mile
> Ability to drive a business forward
> Strategic and creative thinker
> Ability to challenge in a non-confrontational way with clients
> Multi-tasker
> Exceptional written skills
> MS Office - Excel / Word / Powerpoint
> Demonstrates an Analytical acumen
> Happy to get involved in all areas of the business


The Research Director role is being managed by agency innovator By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.